Definitions
Customer: Any professional or natural person capable within the following of articles 1123 and following of the Civil Code, or legal person, who visits the website subject to these general conditions.
Benefits and Services: istfrance.frprovides Customers with:
Content: All the constituent elements of the information present on the website, in particular texts – pictures – videos.
Customer information: Hereinafter referred to as “Information(s)” which correspond to all the personal data likely to be held by istfrance.fr for the management of your account, the management of the customer relationship and for the purposes of analysis and statistics.
User: Internet user connecting, using the aforementioned website.
Informations personnelles : « Les informations qui permettent, sous quelque forme que ce soit, directement ou non, l’identification des personnes physiques auxquelles elles s’appliquent » (article 4 de la loi n° 78-17 du 6 janvier 1978).
The terms "personal data", "data subject", "subcontractor" and "sensitive data" have the meaning defined by the General Data Protection Regulations (RGPD: n° 2016-679)
1. Website Presentation
En vertu de l’article 6 de la loi n° 2004-575 du 21 juin 2004 pour la confiance dans l’économie numérique, il est précisé aux utilisateurs du site internet istfrance.fr l’identité des différents intervenants dans le cadre de sa réalisation et de son suivi:
- Owner :Mirion iST FRANCE
- Publishing manager: Serge Le CAM
- Address : 21 rue Christophe Colomb 18110 Fussy
- SIRET :
- The publication manager is a physical person or a legal person.
- Project manager : Andre Gentit DeepDive SARL
- Webmaster : Nicolas Juillet DeepDive SARL
- Translation : Romain Gentit DeepDive SARL
- Hosting : IONOS SARREGUEMINES FRANCE
- Data Protection Officer: Serge Le CAM
1. Media.
Pictures or illustrations are the property of istfrance.fr ou issues de banques d’images ENVATO achetées par DeepDive
2. Website general conditions of use and services offered.
The website constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works from the website.
Using the website istfrance.fr implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the website istfrance.fr are therefore invited to consult them on a regular basis.
This website is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by istfrance.fr , who will then endeavor to communicate to users beforehand the dates and times of the intervention. The website istfrance.fr is updated regularly by istfrance.fr . In the same way, the legal notices can be modified at any time: they nevertheless impose themselves on the user who is invited to refer to them as often as possible in order to become acquainted with them.
3. Description of services provided.
The website istfrance.fr aims to provide information on all of the company's activities. istfrance.fr strives to provide on the website istfrance.fr informations as precise as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether by itself or by the third party partners who provide it with this information.
All the information displayed on the website istfrance.fr are given for information only, and are subject to change. In addition, the information on the website istfrance.fr are not exhaustive. They are given subject to modifications having been made since they were put online.
4. Contractual Limitations on Technical Data.
The website uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the website. In addition, the user of the website agrees to access the website using recent equipment, not containing viruses and with an updated latest generation browser The website istfrance.fr is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: n° 2016-679)
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible durations, in particular for the purposes of maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services generate traffic deemed abnormal.
istfrance.fr and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment linked in particular to network congestion preventing access to the server.
5. Intellectual Property and Infringements.
istfrance.fr is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, pictures, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the website, whatever the means or process used, is prohibited, except with the prior written authorization of: istfrance.fr .
Any unauthorized use of the website or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
6. Limitation of responsibility.
istfrance.fr acts as publisher of the website. istfrance.fr is responsible for the quality and veracity of the Content it publishes.
istfrance.fr cannot be held responsible for direct and indirect damage caused to the user's equipment when accessing the website. istfrance.fr , and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.
istfrance.fr cannot also be held liable for consequential damages (such as loss of market or loss of opportunity) resulting from the use of the website istfrance.fr . Interactive spaces (possibility to ask questions in the contact space) are available to users. istfrance.fr reserves the right to delete, without prior notice, any content posted in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection. If applicable, istfrance.fr also reserves the right to question the civil and/or criminal responsibility of the user, in particular in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used (text, photography, etc.).
7. Management of personal data.
The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Regulations on Data Protection (RGPD: n° 2016-679).
7.1 Persons responsible for collecting personal data
For the Personal Data collected as part of the creation of the User's personal account and its navigation on the website, the person responsible for processing Personal Data is: Mr Joel DELIGNY. istfrance.fr is represented by Mr. Joel DELIGNY, his legal representative
As responsible for the processing of the data it collects, istfrance.fr undertakes to comply with the framework of the legal provisions in use. In particular, it is up to the Customer to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of treatments consistent with reality. Whenever istfrance.fr is processing Personal Data, istfrance.fr takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which istfrance.fr treat them.
7.2 Purpose of the data collected
istfrance.fr is likely to process all or a part of the data
to allow navigation on the website and the management and traceability of the services ordered by the user: connection and use data for the website, invoicing, order history, etc.
to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
to improve navigation on the website: connection and usage data
to conduct optional satisfaction surveys on istfrance.fr : email address
to carry out communication campaigns (text, email): phone number, email address
istfrance.fr does not market your personal data which is therefore only used out of necessity or for statistical and analytical purposes.
7.3 Right of access, rectification and opposition
In accordance with the European regulations in force, the Users of istfrance.fr have the following rights:
droit d’accès (article 15 RGPD) et de rectification (article 16 RGPD), de mise à jour, de complétude des données des Utilisateurs droit de verrouillage ou d’effacement des données des Utilisateurs à caractère personnel (article 17 du RGPD), lorsqu’elles sont inexactes, incomplètes, équivoques, périmées, ou dont la collecte, l’utilisation, la communication ou la conservation est interdite
droit de retirer à tout moment un consentement (article 13-2c RGPD)
droit à la limitation du traitement des données des Utilisateurs (article 18 RGPD)
droit d’opposition au traitement des données des Utilisateurs (article 21 RGPD)
droit à la portabilité des données que les Utilisateurs auront fournies, lorsque ces données font l’objet de traitements automatisés fondés sur leur consentement ou sur un contrat (article 20 RGPD)
droit de définir le sort des données des Utilisateurs après leur mort et de choisir à qui istfrance.fr will have to communicate (or not) their data to a third party that they will have previously designated.
As soon as istfrance.fr is aware of the death of a User and in the absence of instructions from her/him, istfrance.fr undertakes to destroy its data, unless its retention proves necessary for evidentiary purposes or to meet a legal obligation.
If the User wishes to know how istfrance.fr uses his Personal Data, ask to rectify them or oppose their treatment, the User can contact istfrance.fr by writing to the following address:
- Mirion iST FRANCE
- Publication manager: Ms. Serge Le CAM
- Adresse : CCI Du Cher Esplanade de l’aéroport, 18000 Bourges
In this case, the User must indicate the Personal Data that he would like istfrance.fr to correct, update or delete, by identifying himself/herself precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations that are imposed on istfrance.fr by the law, in particular with regard to the conservation or archiving of documents. Finally, users of istfrance.fr may file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
istfrance.fr refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “unsuitable” by the European Commission without informing the customer in advance. However, istfrance.fr remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Regulations on Data Protection (RGPD: n° 2016-679).
istfrance.fr undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of Customer Information is brought to the attention of istfrance.fr , the latter must inform the Customer as soon as possible and communicate to him the corrective measures taken. Otherwise istfrance.fr does not collect any “sensitive data”.
The User's Personal Data may be processed by subsidiaries of istfrance.fr and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of istfrance.fr are mainly our customer service agents.
7.5 Types of data collected
Concerning the website's users of istfrance.fr , we collect the following data which is essential for the service's good operation, and which will be kept for a maximum period of 12 months after the end of the contractual relationship:
Surname, first name, email address, telephone number on the contact forms & publication of comments on the blog.
istfrance.fr also collects information that improves the user experience and offers contextualized advice
These data are kept for a maximum period of 12 months after the end of the contractual relationship.
8. Incident notification
Quels que soient les efforts fournis, aucune méthode de transmission sur Internet et aucune méthode de stockage électronique n’est complètement sûre. Nous ne pouvons en conséquence pas garantir une sécurité absolue. Si nous prenions connaissance d’une brèche de la sécurité, nous avertirions les utilisateurs concernés afin qu’ils puissent prendre les mesures appropriées. Nos procédures de notification d’incident tiennent compte de nos obligations légales, qu’elles se situent au niveau national ou européen. Nous nous engageons à informer pleinement nos clients de toutes les questions relevant de la sécurité de leur compte et à leur fournir toutes les informations nécessaires pour les aider à respecter leurs propres obligations réglementaires en matière de reporting.
Aucune information personnelle de l’utilisateur du site istfrance.fr n’est publiée à l’insu de l’utilisateur, échangée, transférée, cédée ou vendue sur un support quelconque à des tiers. Seule l’hypothèse du rachat de istfrance.fr et de ses droits permettrait la transmission des dites informations à l’éventuel acquéreur qui serait à son tour tenu de la même obligation de conservation et de modification des données vis à vis de l’utilisateur du site istfrance.fr .
8.1 Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, istfrance.fr uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.
When processing Personal Data, istfrance.fr takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links “cookies” and internet beacons (“tags”)
The website istfrance.fr contains a certain number of hypertext links to other websites, set up with the authorization of istfrance.fr . However, istfrance.fr does not have the possibility of verifying the content of the websites thus visited, and therefore assumes no responsibility for this fact.
Unless you decide to disable cookies, you agree that the website can use them. You can deactivate these cookies at any time and free of charge from the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the website.
9.1. « COOKIES »
A “cookie” is a small information file sent to the User’s browser and saved within the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User's domain name, the User's Internet access provider, the User's operating system, as well as the date and time of access. Cookies do not in any way risk damaging the User's terminal.
istfrance.fr is likely to process the information of the User concerning his visit to the website, such as the pages consulted, the searches carried out. This information allows istfrance.fr to improve the website's content, the user's navigation.
Cookies facilitating navigation and/or the provision of the services offered by the website, the User can configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their sender. The User can also configure his browser software so that the acceptance or refusal of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. istfrance.fr informs the User that, in this case, the functionalities of his navigation software may not all be available.
If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those which are registered there, the User is informed that his navigation and his experience on the website may be limited. This could also be the case when istfrance.fr or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
If applicable, istfrance.fr declines all responsibility for the consequences linked to the degraded functioning of the website and the services possibly offered by istfrance.fr , resulting (1) from the refusal of Cookies by the User (2) from the impossibility for istfrance.fr to record or consult the Cookies necessary for their operation due to the choice of the User. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the help menu of the browser, which will allow you to know how the User can modify his wishes in terms of Cookies.
At any time, the User can choose to express and modify his wishes in terms of Cookies. istfrance.fr may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the website of istfrance.fr or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of istfrance.fr , Twitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the Website or the mobile application of istfrance.fr . At any time, the User may nevertheless revoke his consent to istfrance.fr deposits this type of cookie.
Section 9.2. INTERNET BEACONS TAGS
istfrance.fr may occasionally employ web beacons (also known as "tags", or action tags, one-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through an analytics partner Web that may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the website, and on the various pages of the website.
This technology allows istfrance.fr to evaluate the responses of visitors to the website and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this website by the User.
The external service provider may possibly collect information on visitors to this website and other websites using these tags, compile reports on the activity of the website for the attention of istfrance.fr , and provide other services relating to the use of it and the Internet.
10. Governing Law and Jurisdiction.
Any dispute in connection with the use of the website istfrance.fr is subject to French law. Apart from cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Bourges.
